PRIVACY POLICY

The person responsible for the processing of your data:

Identity MASIES AMB ENCANT, S.L. with CIF: B-25757576

Postal Address: C/ LA SERRA Nº 6 25790 OLIANA

Phone: +34 973 29 92 12

E-mail: frontdesk@hotelvellafarga.com

Contact Data Protection Delegate:

PURPOSE

For what purpose we process your data.

At MASIES AMB ENCANT, S.L. we process the information provided by the interested parties in order to manage the sending of the information requested and to provide offers of products and/or services of interest to them. We will also create a ‘commercial profile’ based on the information provided. No automated decisions will be taken on the basis of this profile.

Duration of data processing:

Data retention criteria: data will be retained for as long as there is a mutual interest in maintaining the purpose of the processing and when it is no longer necessary for that purpose, it will be deleted with appropriate security measures to ensure the pseudonymisation of the data or the total destruction of the data.

LEGITIMACY

What is the legal basis for data processing:

The legal basis for processing your data is through the consent of the data subject, the execution of service contract and providing answers to your queries received via the contact form or email (according to the terms and conditions stated in our privacy policy).

The prospective offer of products and services is based on the consent that is requested, without in any case the withdrawal of this consent conditions the execution of the service contract.

ADDRESSEES

To whom is the data communicated?

The data will not be communicated to any recipient, unless legally obliged to do so.

RIGHTS

What are your rights when you provide us with your data?

• Any person has the right to obtain confirmation as to whether or not MASIES AMB ENCANT, S.L. is processing personal data concerning them.
• Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• In certain circumstances provided for in Article 18 GDPR, data subjects may request the restriction of the processing of their data. In this case, we will only retain them for the purpose of exercising or defending claims.
• Interested parties may object to the processing of their data for the purpose of sending us the information they request and to provide offers of products and/or services of interest to them. MASIES AMB ENCANT, S.L. will cease to process the data, except for compelling legitimate reasons or to exercise or defend possible claims.
• By virtue of the right to portability, data subjects have the right to obtain their personal data in a structured, commonly used and machine-readable format and to transmit it to another data controller.

How can you exercise your rights?

By writing to MASIES AMB ENCANT, S.L., CARRER DE LA SERRA, 6 25790 OLIANA or by e-mail to frontdesk@hotelvellafarga.com together with valid legal proof, such as a photocopy of your ID card and indicating ‘DATA PROTECTION’ in the subject line.

What are the complaint procedures?

Data subjects have the right to lodge a complaint with the competent Data Protection Supervisory Authority, especially when they have not obtained satisfaction in the exercise of their rights, and the way to contact them is via the website http://www.agpd.es.